Knowledge Base
Find help for connecting to Eggy BNC, managing IRC networks and vHosts through the dashboard, using WebChat and inbox features, and troubleshooting common IRC errors.
Featured help
Getting started with Eggy BNC
A complete first-time guide to Eggy BNC, the dashboard, support access, and how BNC connections work.
Plain ports vs SSL/TLS ports
Explains plain IRC ports, SSL/TLS IRC ports, plus-sign notation, and why each network can be different.
Using /msg *status
How ZNC command messages work and when to use them.
What Premium includes
A current overview of Eggy BNC Premium features, trial behaviour, billing cancellation, and expiry.
Common ZNC commands
A practical /msg *status command reference for Eggy BNC users.
How to connect using bnc.eggy.net +5000
A detailed guide to connecting your IRC client securely to Eggy BNC on +5000.
Support categories
Getting Started
Start here for a complete explanation of Eggy BNC accounts, connection flow, dashboard use, support access, and the difference between your client connection and your managed IRC networks.
2 articlesConnecting to Eggy BNC
Detailed client-to-BNC connection guides covering bnc.eggy.net, secure port +5000, password format, network labels, and common client setup mistakes.
3 articlesIRC Client Basics
Basic IRC and webchat usage for users who are new to IRC clients, channel commands, private messages, nickname changes, and support chat.
1 articlesNetworks and Servers
How Eggy BNC connects to remote IRC networks, including server names, ports, SSL/TLS, network labels, reconnects, and network-side policy differences.
2 articlesDashboard Help
How to use the Eggy BNC dashboard for account management, support tickets, network settings, Premium controls, and troubleshooting.
2 articlesVhosts
Approved Eggy BNC vhosts, hostmasks, hostname changes, WHOIS identity, and what a vhost can and cannot solve.
1 articlesZNC Commands
Common /msg *status commands and module command basics.
2 articlesIRC Inbox
IRC Inbox, threaded private-message catch-up, dashboard replies, privacy expectations, Premium access, and troubleshooting.
2 articlesPremium Features
Optional Premium extras including extra user-managed networks, custom Real Name/GECOS, IRC Inbox tools, trials, billing cancellation, and expiry behaviour.
4 articlesTroubleshooting
Deep help for common connection errors, TLS problems, channel bans, hostmask issues, disabled channels, timeouts, and IRC network-side policy problems.
12 articlesRules and Abuse
Acceptable use, abuse handling, network/channel boundaries, fair use, support expectations, and behaviour that can result in restrictions.
1 articlesNetwork connection guide
Your IRC client connects to Eggy BNC using bnc.eggy.net +5000. Eggy BNC then connects to your chosen IRC network using that network’s own server and port.
| Guide | Example server | SSL/TLS port | Plain port | Notes |
|---|---|---|---|---|
| Generic SSL/TLS IRC network | irc.example.net | +6697 | 6667 | Use this when a network clearly documents SSL/TLS support. |
| Generic plain IRC network | irc.example.net | 6667 | Use this for older or plain-only networks. | |
| Strict legacy/network-policy example | irc.example.net | varies | 6667 | Use this as a general guide when one network behaves differently from another. |
Dashboard help
Use the Eggy dashboard for supported network management, vHosts, connection commands, WebChat, inboxes and account controls.
Common troubleshooting
Premium and IRC Inbox
Premium is optional and helps support the free service. Learn about extra networks, custom real name/GECOS, IRC Inbox tools, threaded messages, and dashboard replies.
Need live help?
Use Eggy Webchat for quick support if you cannot connect with your IRC client yet.